Contact information

We’d love to hear from you 💕

At Twinkle Star Nails, every set is handmade with care, and customer happiness is our top priority.

If you have any questions about sizing, orders, or custom designs, feel free to reach out anytime.

📧 Email Support

Email:
twinklestarnails@yahoo.com

We usually reply within 24 hours (business days).

Monday – Friday
9 AM – 8 PM (AEST)

Weekend replies may take a little longer, but we will always get back to you 💗

For faster help, please include:

• Order number
• Your name
• Clear description of the issue
• Photos if applicable

This helps us solve your concern quickly ✨

If your tracking shows "Delivered" but you haven't received it:

Please check:

• Mailbox
• Safe place around your home
• Neighbors
• Local post office

Still can't find it? Contact us and we’ll help 💕

Love a design but want a color change?
Want something unique?

We happily accept custom requests!

Email us your ideas and inspiration photos ✨

We are a small handmade business, and every order means the world to us.

We promise to:

✔ Always communicate clearly
✔ Help resolve issues fairly
✔ Treat every customer with care
✔ Make nails you’ll love wearing

Thank you for supporting handmade 💕

Twinkle Star Nails